Get in Touch
Have a question, feedback, bug report, or account deletion request? We're here to help.
✉️ Direct Email
Send an email for direct developer support, general inquiries, or feedback.
somtomxr@icloud.com
✓ Email copied to clipboard!
🛡️ Data Privacy & Deletion Requests
Under our Privacy Policy, you have full control over your stored data.
- To request permanent deletion of your account, synced character builds, and profile data, email us with your Genshin Impact UID or Google Account email.
- Account and data deletion requests are processed within 7 days.
🛠️ Bugs & Feature Requests
GenshinSync is actively maintained. If you encountered an issue with character builds or extension synchronization: